How to Make a Referral
The Mindbuilders One accepts referrals from individuals, families, carers, schools, health professionals and support coordinators.
Our referral process is designed to be simple, clear and accessible.
To begin services, please complete our Referral Form and send it to us via email. Once received, our team will contact you to discuss next steps.
Step-by-Step Referral Guide
To begin services, please complete our Referral Form and send it to us via email. Once received, our team will contact you to discuss next steps.
Step 2:
Complete the Referral Form
Please complete all relevant sections of the form to the best of your knowledge.
Providing clear and accurate information helps us assess suitability and respond promptly.
Information typically includes:
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Participant details
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NDIS status and plan information (if applicable)
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Reason for referral
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Requested services
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Current supports and any identified risks
Step 3:
Email the Completed Form
Once completed, email the Referral Form to:
Please ensure the form is attached before sending.
Step 4:
We Will Contact You
After we receive the referral form:
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Our intake team will review the information
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We will contact the referrer or participant to discuss service options
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Additional information may be requested if required
We aim to respond as soon as possible to confirm next steps.
What Happens After Referral?
Depending on the referral and service request, next steps may include:
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An initial intake or consultation
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Confirmation of NDIS funding suitability
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Allocation to the appropriate clinical or support team
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Scheduling of assessments or commencement of services
All referrals are reviewed in line with participant needs, capacity, and NDIS requirements.
Important Information
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Submission of a referral does not guarantee service availability
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Services are subject to eligibility, funding and capacity
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All information provided is treated as confidential
If you are unsure which service to request, our team can assist you once the referral is received.